Shipping policy

 

Shipping Policy

Thank you for shopping with M Denim Co. We’re excited to get your order to you.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Canada: 3–8 business days

  • Please note that delivery times are estimates and may vary due to carrier delays or high shipping volumes.

Order Tracking

Once your order ships, you will receive an email with tracking information so you can follow your package until it arrives.

Lost or Stolen Packages

M Denim Co. is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you believe your package has been lost in transit, please contact the shipping carrier directly.

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout. M Denim Co. is not responsible for orders shipped to an incorrect address provided by the customer.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at mdenimco@gmail.com within 7 days of delivery so we can help resolve the issue.